Envigo is a global research models and services company serving pharmaceutical and biotechnology industries, academic and government markets and other life science organizations.
It is essential that the quality of our products and services is consistent, reliable and fit-for-purpose as the work we do is used to determine human, animal and environmental safety and efficacy.
Quality is the result of the intent of all our people to consistently provide, either directly or indirectly, fit-for-purpose products and services to our customers through robust planning, processes, quality control, quality assurance and continuous improvement. Our approach to quality management is focused on product and service quality and the means to achieve it.
We recognize that the provision of quality products and services is vital to our growth, success and reputation. Our brand promise is to work closely and collaboratively with our customers, making sure we understand what they need and delivering quality products and customer service that helps them secure the potential of their essential research and products.
Our Vision Statement
To build a healthier and safer world
Our Mission Statement
To be the best company to work with and the best company to work for
Our Quality Statement
Quality underpins everything we do at Envigo. It is critical to our customers and to building trust in society that the work we do positively contributes to a healthier and safer world. We will maintain high standards at all times and ensure the timely supply of our products and services. We will strive to provide the best customer experience through our commitment to continuous improvement. Quality IS our business.
To sustainably create value and to effectively and efficiently build trust, the Executive Committee will drive quality at Envigo through eight guiding principles:
Fact-based decision making
Quality and the maintenance of high standards are the collective responsibility of all Envigo colleagues, and quality is achieved by the commitment and team effort of everyone.
The Executive Committee will ensure that specific quality related responsibilities and authorities are defined and communicated within the organization and that processes needed for the quality management system are established, implemented and maintained.
The Executive Committee recognizes that quality is determined by the cumulative effects of the facilities, equipment, materials, technology, services and people involved directly and indirectly in the conduct of our work: production, breeding, maintenance, monitoring and distribution of animal models, research diets and bedding.
In our constant pursuit of excellence, we have established a risk-based quality management system that assures compliance with ISO 9001.
Monitoring authorities responsible for the respective quality regulations will be informed in written form, of any relevant change (e.g. legal structure of company, working procedures, and responsible staff) as required by the respective quality regulations.
Animal care, health and wellbeing are at the heart of our business. We fully support humane animal research and practice the ethical principles of refinement, reduction and replacement (the 3Rs).
Our animal welfare and quality programs are strongly aligned with the recommendations of the industry recognized animal care organizations and legislative bodies relevant to our Envigo locations:
Effective date: 11 Nov 2019
Site: All Envigo sites
Scope: This policy describes the Envigo quality objectives as set out by the Executive Committee and outlines the overall quality management principles and behaviors necessary to drive the Company’s overall success.
This policy includes Envigo’s quality statement.