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Quality assurance

Running an effective research study requires reliable products and processes. At Envigo, our quality assurance team is an integral part of delivering the consistent research models and services that you expect for your program.

Our curriculum ensures compliance with our policies as well as requirements set by AAALAC, IACUC and the USDA. To maintain our high standards, our quality assurance team is comprised of quality professionals with relevant industry certifications and credentials. In order to support our core value of animal welfare, and to optimize consistent, correct, and reliable research models for you, the provision of quality services within Research Models Services (RMS) is implemented within a framework that is closely aligned with the international standard, ISO 9001:2015.

Our quality assurance services include:

  • Core SOPs and document lifecycle control
  • Development of internal quality management systems, such as robust deviation and change management program
  • Continuous process improvement initiatives
  • Preventive controls including auditing services
  • Accurate data analytics through the use of TrackWise®, a leading complaint management system

Through the effective application of a risk-based quality management system and an internal continuous improvement process, we proactively monitor, track and remediate issues as they arise. This strategic method allows us to quickly take action and improve operational performance. Externally, we work with global regulatory authorities to verify that our operations, facilities and processes meet or exceed local and international standards.

With best practices identified and replicated across our global sites, we can offer high-quality research models and services that uphold our stringent quality assurance standards and our brand promise to enable your ongoing success.