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Coronavirus (COVID-19) preparedness

Inotiv has been, and will continue to be, vigilantly monitoring the potential impact of the novel Coronavirus (COVID-19) on our daily operations. Our primary focus is the safety and well-being of our employees and the animals in our care. Inotiv operations, procurement and human resources are working to anticipate and manage the potential impact of the situation on our business and to ensure continuity to our customers. Our Executive Committee has been meeting daily since the virus was first identified to discuss the evolving landscape and ensure that our business leaders are equipped with the information and resources needed to manage the situation as effectively as possible. Close monitoring of the situation will continue until the risk to our employees and our customers’ business subsides.

Immediate changes to delivery procedures
Personnel delivering Inotiv products have been advised to take the following precautions to promote the safety of our customers and themselves, effective immediately:

  • Inotiv delivery personnel will no longer be allowed to enter customer facilities. Deliveries will be made to appropriate docks only. Customer personnel must be present to ensure deliveries are received and accepted.
  • Delivery personnel will maintain a mandated 6-foot distance from customer’s employees and contractors during delivery.
  • No delivery documentation will pass hands. The driver will note questions or concerns on behalf of the customer and will ensure proper receipt of the delivery is recorded.
  • As always, Customer Service and Sales Representatives will be available via telephone to discuss any concerns prior to or upon delivery.

Please use the form below for questions or concerns

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